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Returns & Refunds

Exceptions

We want you to be completely satisfied with your purchase from Vitality. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy. You can return your product for up to 30 days from the date of purchase for a full refund or exchange. Items must be in their original packaging and in unused condition. Please contact us to initiate a return and we will provide you with a return shipping label. Once we receive your returned item, we will process your refund or exchange within 5-7 business days.

Contact Us

We do not accept returns or exchanges on custom orders or personalized items, unless they arrive damaged or defective. We also do not offer refunds or exchanges on final sale items or gift cards.

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